Terms of service
Overview
This website is operated by Drytress. Throughout the website, the terms “we,” “us” and “our” refer to Drytress.
By visiting our website, purchasing a product or using any part of our services, you agree to these Terms of Service. If you do not agree to these terms, please do not use our website or services.
Online Store Terms
You must be at least the age of majority in your state or place of residence to make a purchase from our store. You may not use our products or services for unlawful or unauthorized purposes.
You agree to provide current, complete and accurate account, billing, shipping and payment information when placing an order.
Product Information
We make reasonable efforts to display product descriptions, specifications, colors and images accurately. However, colors may appear differently depending on your screen and device settings.
Product availability, specifications, packaging and included accessories may change. Please review the product page carefully before completing your purchase.
Prices and Promotions
All prices are displayed in United States dollars unless otherwise stated. Prices, discounts and promotions may change without prior notice.
Promotional offers are subject to their stated terms and availability. Discounts cannot be applied after an order is completed unless expressly stated.
Orders
Submitting an order does not automatically guarantee acceptance. We reserve the right to accept, decline or cancel an order for legitimate reasons, including product unavailability, incorrect pricing, suspected fraud, payment issues or inaccurate customer information.
If we cancel an order after payment has been collected, we will issue a refund to the original payment method.
Payment
You agree to provide valid and authorized payment information. Payment must be successfully approved before an order can be processed.
Payments are handled by authorized third-party payment providers and may be subject to additional terms and security checks.
Shipping and Delivery
Orders require 1–2 business days for handling. Estimated delivery within the United States is 3–5 business days after processing.
Delivery estimates are not guarantees and may be affected by carrier delays, severe weather, incorrect addresses, holidays or circumstances outside our reasonable control.
Customers are responsible for providing an accurate and complete delivery address. Please contact us immediately if you notice an error in your shipping information.
Returns and Refunds
Returns are accepted within 30 days from the date of delivery. Return shipping is free, no restocking fees are charged and no products are excluded as final sale.
All returns and refunds are governed by our Return and Refund Policy, which forms part of these Terms of Service.
Order Cancellations
You may request an order cancellation by contacting us as soon as possible. We cannot guarantee cancellation after an order has entered processing or has been shipped.
If an order can no longer be canceled, it may be returned after delivery in accordance with our Return and Refund Policy.
Personal Use
Products purchased through Drytress are intended for lawful personal use unless otherwise agreed in writing. You may not purchase products for fraudulent resale, misuse the website or interfere with the operation or security of our services.
Prohibited Uses
You may not use our website to violate applicable laws, infringe intellectual-property rights, submit false or misleading information, transmit malicious code, collect information about others without authorization or attempt to access restricted systems.
We may suspend or terminate access when these Terms of Service are violated.
Intellectual Property
The Drytress name, website design, graphics, logos, text and original content are owned by or licensed to Drytress and are protected by applicable intellectual-property laws.
You may not copy, reproduce, distribute, modify or commercially exploit our content without prior written permission.
Product names, trademarks and logos belonging to third-party brands remain the property of their respective owners.
Customer Content and Reviews
If you submit a review, photograph, comment or other content, you confirm that you have the right to provide it and that it is accurate, lawful and does not violate the rights of another person.
You grant Drytress permission to display and use submitted content for operating and promoting the store, subject to applicable law and our Privacy Policy.
Third-Party Services
Our store may use or link to third-party services, including payment providers, shipping carriers and external websites. We are not responsible for the content, availability or privacy practices of independently operated third-party services.
Your use of a third-party service may be subject to that provider’s terms and policies.
Errors and Omissions
Occasionally, our website may contain typographical errors, inaccuracies or omissions relating to product information, pricing, promotions, availability or shipping.
We may correct errors and update information. If an error affects an order you have already placed, we will contact you and provide an appropriate resolution, including cancellation and a refund when necessary.
Disclaimer of Warranties
We aim to provide accurate information and dependable services. Except for rights and warranties that cannot legally be excluded, the website and services are provided on an “as available” basis.
Nothing in these Terms limits any mandatory consumer rights available under applicable law.
Limitation of Liability
To the extent permitted by law, Drytress will not be liable for indirect, incidental or consequential losses resulting from the use of the website or services.
This limitation does not apply where liability cannot legally be excluded or limited, including any mandatory consumer protections.
Indemnification
To the extent permitted by law, you agree to indemnify Drytress against claims, damages and reasonable expenses resulting from your unlawful use of the website, your violation of these terms or your infringement of another party’s rights.
Privacy
Our collection and use of personal information are governed by our Privacy Policy. By using our website, you acknowledge that you have reviewed that policy.
Termination
We may suspend or terminate access to our services if you materially violate these Terms of Service or use the website unlawfully. Obligations incurred before termination will continue to apply where appropriate.
Severability
If any provision of these terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain effective.
Entire Agreement
These Terms of Service, together with our Privacy Policy, Shipping Policy and Return and Refund Policy, constitute the agreement between you and Drytress regarding your use of our store and services.
Governing Law
These Terms of Service are governed by the applicable laws of the State of Indiana and the federal laws of the United States, without limiting any consumer protections that apply in your place of residence.
Changes to These Terms
We may update these Terms of Service when our services, business practices or legal obligations change. Updated terms will be posted on this page with a revised effective date.
Contact Us
Email: support@drytress.shop
Phone: +1 (945) 317-0587
Address: 426 Chessington Dr, Crown Point, IN 46307-8002, United States