Privacy policy
Introduction
Drytress respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect information when you visit drytress.shop, place an order, contact us or otherwise use our services.
Information We Collect
We may collect information you provide directly, including your name, billing address, shipping address, email address, telephone number, order details, account information and communications with our customer service team.
We may also automatically collect technical information such as your IP address, browser type, device information, operating system, referring website, pages viewed and interactions with our store.
Payment Information
Payments are processed securely by our authorized payment service providers. Drytress does not directly store complete credit or debit card numbers. Payment providers process your information according to their own privacy policies and security practices.
How We Use Your Information
We use personal information to process and deliver orders, collect payments, provide order updates, manage returns and refunds, respond to customer inquiries, prevent fraud, maintain store security and improve our products and services.
When permitted by law, we may also use your contact information to send marketing communications. You can unsubscribe at any time using the link provided in our emails or by contacting us.
Cookies and Tracking Technologies
Our website may use cookies, pixels and similar technologies to remember preferences, maintain shopping-cart functionality, analyze website traffic, improve performance and measure advertising effectiveness.
You can manage cookies through your browser settings or any cookie-preference tool available on our website. Disabling certain cookies may affect some store features.
How We Share Information
We may share personal information with service providers that help us operate our business, including our e-commerce platform, payment processors, shipping carriers, analytics providers, marketing providers, fraud-prevention services and customer-support systems.
These providers receive information only as necessary to perform services on our behalf or as otherwise permitted by law.
We may also disclose information when required by law, to respond to a valid legal request, to enforce our policies or to protect the rights, property and safety of Drytress, our customers or others.
Advertising
We may work with advertising and analytics partners that use cookies or similar technologies to provide relevant advertisements and measure campaign performance.
Certain disclosures for targeted advertising may be considered “selling” or “sharing” personal information under some state privacy laws, even when no money is exchanged. Where legally required, you may request to opt out by contacting us.
Data Retention
We retain personal information for as long as reasonably necessary to process orders, provide services, maintain business and tax records, resolve disputes, prevent fraud and comply with legal obligations.
When information is no longer required, we may delete or anonymize it in accordance with applicable law.
Data Security
We use reasonable administrative, technical and organizational safeguards designed to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live, you may have the right to request access to, correction of or deletion of your personal information. You may also have the right to receive a copy of your information, restrict certain processing or opt out of targeted advertising and certain data sharing.
To submit a privacy request, contact us at support@drytress.shop. We may need to verify your identity before completing the request.
Marketing Communications
You may unsubscribe from promotional emails by selecting the unsubscribe link included in the message. You may still receive essential communications concerning orders, payments, returns, refunds or customer-service requests.
Children’s Privacy
Our store is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can review and delete it where appropriate.
Third-Party Links
Our website may contain links to third-party websites or services. Drytress is not responsible for the privacy, security or content practices of those third parties. We encourage you to review their privacy policies before providing information.
International Data Processing
Our service providers may process or store information in countries outside your state or country of residence. Where required, appropriate safeguards will be used to protect personal information during such transfers.
Changes to This Policy
We may update this Privacy Policy to reflect changes to our business, technology, legal requirements or privacy practices. The revised version will be posted on this page with an updated effective date.
Contact Us
For privacy questions or requests, contact us using the following details.
Email: support@drytress.shop
Phone: +1 (945) 317-0587
Address: 426 Chessington Dr, Crown Point, IN 46307-8002, United States